Contact / Case intake

Request a consultation

Tell us briefly what happened. Do not send evidence files or personal data about third parties at this stage — we will arrange a secure upload once we have confirmed the engagement.

Before we start any work

We verify who we are working with, the purpose of the request, and whether we have a conflict of interest. We may ask for company documents, regulatory registrations and identification of the people instructing us. We decline requests to locate or monitor individuals, to identify journalists, activists or critics, or to find out whether anyone is under investigation by authorities.

Individuals

We do not accept cases directly from individuals. If you have lost money, please report it to your local police and consult a lawyer — we can work with your lawyer.

Guidance for victims

What happens next

[01]
Intake
We read your message and reply from an @ichnaro.com address. No engagement exists yet.
[02]
Screening
Sanctions screening, organisation verification and a purpose check.
[03]
Conflict check
We confirm we are not working for, or against, a party to your matter.
[04]
Decision
We confirm the engagement, or decline. Only an approved client can open a case.

There is no open sign-up. Console access is issued only after a client is approved.

Other contact routes

General: contact@ichnaro.com
Security vulnerabilities: security@ichnaro.com
Privacy / data subject requests: privacy@ichnaro.com
Press: press@ichnaro.com; No comment on cases, clients or unconfirmed breaches.

Send your request by email

Write to us from your work address. An investigator reads every request.

Please tell us

Your organisation, your role and the country you are in
What happened, when, and what outcome you need
What you need from us: tracing, breach-claim verification, leak monitoring, brand protection or a report
How urgent it is

Please do not send

Passwords or access credentials
Evidence files — we arrange a secure upload once an engagement is confirmed
Personal data about other people

Write to contact@ichnaro.com →

We reply from an @ichnaro.com address. We will never ask you for payment in cryptocurrency.