ichnaro
Security

Trust & Security

How we protect evidence, data and accounts — and what we will claim only once it is true.

[01]

Evidence integrity

  • Every artefact is hashed (SHA-256) when acquired.
  • Evidence is stored in EU-located, write-protected storage.
  • A tamper-evident, hash-chained custody log records every access, regularly anchored by independent RFC 3161 timestamp authorities.
  • Export packages include manifests, signatures, timestamps and instructions anyone can follow to verify them.
Evidence & chain of custody
[02]

Data protection

  • Data hosted in the EU (Frankfurt), with backups in a second EU region.
  • Designed for GDPR, UK GDPR and Türkiye's KVKK, with data minimisation and documented lawful bases.
  • Leaked data we encounter is minimised and credentials are never stored in clear or used.
[03]

Platform security

  • Mandatory multi-factor authentication; passkeys and security keys supported.
  • Case-level access control: users see only the cases they are assigned to.
  • Encryption in transit and at rest, with per-customer keys for evidence.
  • Administrative access only through zero-trust access controls with hardware security keys.
  • Signed, scanned software builds and independent penetration testing.
[04]

Certifications

We are building our security management system to ISO/IEC 27001 and plan to pursue certification, followed by SOC 2 Type II. We will list certifications here only once they are issued.

Lost money to a scam? Ichnaro does not take recovery cases directly from individuals and never contacts victims offering to recover funds.

Read our guidance for victims